Monthly Archives: November, 2013

Escalation Rules In Salesforce

Escalation Rules in Salesforce occurs in Standard Object Case. What are case escalation rules? Case escalation rules are used to reassign and optionally notify individuals when a case is not closed within a specified time period. Why use case escalation rules? Ensuring cases do not go unresolved by support agents e.g. escalate unresolved cases to management …

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Mobile App development for Salesforce Touch and Chatter Mobile

We can develop Salesforce Apps and it can be made available in Appexchange etc. But to make it available in mobile application Salesforce Chatter for iOS, Salesforce Chatter for Android and Salesforce Touch we need to give some permissions for the visualforce pages used in the application. The standard and custom object tabs will be available …

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InnerText and InnerHtml property not working in Firefox & IE

I have faced an issue when I using “innerText” or “innerHtml” property in java script,they works with opera,chrome and safari but not in IE  and firefox. These two properties are used for sets or returns the text content of an element including the text content of its descendants. In my scenario, I have an outputLabel and I …

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Steps of Publishing App in Appexchange

Appexchange is the real market place of Salesforce where we can find all kinds of apps roaming about. The users/clients can use those apps whenever they need it. Both kinds of apps are there Free and Paid. First of all, when the app and package is ready before starting the publishing process in appexchange  we have …

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